Last Updated: June 26, 2026

 

This Venue Privacy & Surveillance Notice is incorporated into and forms part of the Social Cues Terms of Use & Booking Agreement (the “Agreement”).

1. VENUE MONITORING

Client acknowledges and agrees that the Venue may be monitored by video surveillance and other reasonable security measures for legitimate business purposes, including:

•       safety and security;

•       loss prevention;

•       occupancy monitoring;

•       property protection;

•       incident investigation;

•       dispute resolution;

•       assessment of damages and fees;

•       insurance matters;

•       enforcement of the Agreement and incorporated policies; and

•       compliance with legal, insurance, landlord, and building requirements.

By entering or using the Venue, Client and Guests consent to such monitoring to the fullest extent permitted by applicable law.

2. AREAS EXCLUDED FROM MONITORING

Social Cues does not intentionally monitor or record individuals in:

•       restrooms;

•       changing areas; or

•       any location where individuals have a reasonable expectation of privacy under applicable law.

Nothing in this Policy authorizes monitoring in any area where such monitoring is prohibited by law.

3. USE OF RECORDINGS

Surveillance footage, recordings, photographs, access records, and related information may be used by Social Cues for legitimate business purposes, including:

•       security investigations;

•       incident investigations;

•       occupancy verification;

•       enforcement of the Agreement and incorporated policies;

•       assessment of damages, fees, and other charges;

•       payment disputes and chargebacks;

•       insurance claims;

•       legal proceedings;

•       arbitration proceedings; and

•       protection of persons, property, and business operations.

Client acknowledges that such information may be used as evidence in connection with disputes arising from a Booking.

4. PHOTOGRAPHY AND RECORDING BY GUESTS

Guests may take photographs and videos during private gatherings.

Client is solely responsible for obtaining any permissions, consents, releases, licenses, or other authorizations required from individuals appearing in photographs, videos, recordings, livestreams, or other content created by Client or Guests.

Social Cues assumes no responsibility for content created, recorded, streamed, published, or distributed by Client or Guests.

5. PUBLIC CONTENT

Client acknowledges that Client or Guests may voluntarily post photographs, videos, reviews, social media content, tags, check-ins, geotags, or other publicly available content relating to the Venue.

Social Cues does not control content created or published by Clients or Guests and assumes no responsibility for such content.

Social Cues may repost, share, reference, display, publish, or otherwise use publicly available content that identifies, tags, geotags, references, or depicts the Venue for marketing, advertising, promotional, or other legitimate business purposes.

Nothing in this Policy transfers ownership of Client-created content to Social Cues.

6. INFORMATION SHARING

Social Cues may disclose information, surveillance footage, recordings, access records, Booking records, communications, incident reports, or related information:

•       to insurers;

•       to legal counsel;

•       to payment processors;

•       to identity verification providers;

•       to building ownership or management;

•       to governmental, regulatory, or law enforcement authorities;

•       pursuant to subpoena, court order, or other lawful legal process; or

•       where reasonably necessary to protect persons, property, legal rights, or business operations.

Social Cues will not disclose information except as reasonably necessary for these purposes or as otherwise permitted or required by law.

7. DATA RETENTION

Social Cues may retain surveillance footage, Booking records, communications, incident reports, access records, and related information for such periods as Social Cues reasonably determines necessary for operational, legal, insurance, evidentiary, security, compliance, archival, or business purposes.

Retention periods may vary depending upon the nature of the information and the circumstances giving rise to its creation.

8. NO EXPECTATION OF PRIVACY

Except where prohibited by law, Client and Guests should not expect privacy in gathering spaces, entrances, exits, hallways, common areas, or other portions of the Venue that are subject to monitoring, occupancy verification, or security measures.

This Section does not diminish any privacy rights that cannot legally be waived.

9. CLIENT RESPONSIBILITY

Client is responsible for informing Guests that surveillance, monitoring, photography, recording, and social-media-related activities may occur during the Booking.

Client assumes responsibility for claims arising from photographs, videos, livestreams, recordings, or other content created or published by Client or Guests.

10. SURVIVAL

The rights and obligations contained in this Venue Privacy & Surveillance Notice shall survive the completion, cancellation, expiration, or termination of a Booking to the extent reasonably necessary to:

•       preserve evidence;

•       investigate incidents;

•       resolve disputes;

•       collect unpaid amounts;

•       satisfy legal or insurance obligations;

•       enforce the Agreement or incorporated policies; or

•       protect the rights, property, or legitimate business interests of Social Cues.